Privacy Policy

Privacy Policy

POWERISA LLC., doing business as PowerISA, operates the www.PowerISA.com website, which provides the Service.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at powerisa.com/tos, unless otherwise defined in this Privacy Policy.

Purpose of the Privacy Policy

We are committed to respecting and protecting your privacy rights, and we created this Privacy Policy to give you (the user) notice of how your private information will (and will not) be used by us in connection with our website (together with its subdomains, content and services) as well as through our on-demand support platform, tools and services offered on the website. In simplified form (greater detail is below), our policy can be summarized as follows:

1. We may collect some information on you, but you control how much you share about yourself.

2. We do not collect information from children under 13 years of age.

3. We will not sell or rent your personal information in connection with the products or services you are seeking.

4. If we use a third party to assist us, they will be bound to protect your information.

5. We may aggregate information and use such information for our business purposes.

6. In certain legal situations, we may be compelled to disclose your personal information, but we will let you know if that occurs.

7. If you are outside the United States, you understand and agree that we may store your information in the United States.

8. We self-certify compliance with the US-EU Privacy Shield and Swiss-U.S. Privacy Shield.

By participating or accessing this website in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy as well as in the Terms of Service, and you hereby consent that we may collect, use, and share your information in the following ways.

This Privacy Policy may be updated from time to time, but the changes will not apply retroactively. We will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes.

1. What Information Do We Collect and How Do We Collect It?

Information collected is often defined as being either anonymous or personally identifiable. Anonymous Information refers to information that cannot be tied back to a specific individual. For instance, we may know that thousands of people have visited this Privacy Policy, but we do not necessarily know their names, their address, or their date of birth. What we collect from visits such as this constitutes anonymous information. Personally Identifiable Information refers to information that tells us specifically who you are, such as your name and email address. At various times, you could be asked to provide Personally Identifiable Information such as your name and email address.

Anonymous Information

As is true of most websites, we gather certain information (such as mobile provider, operating system, etc.) automatically and store it in log files. We use this information, which does not identify individual users, to analyze trends, to administer the website, to track users movements around the website and to gather demographic information about our user base as a whole. We may link some of this automatically-collected data to certain Personally Identifiable Information.

Personally Identifiable Information

When you register with us via our website, we may ask you for some Personally Identifiable Information, such as your first and last name, email address, broad demographic information, and certain marketing preferences. You may review and update this Personally Identifiable Information in your profile by logging in and editing such information. We will not rent or sell your Personally Identifiable Information to third parties.

If you send a “Do Not Track” request through your web browser, we do not currently respond or take any action with respect to web browser “do not track” signals and will still collect and use your browsing data to improve security, to provide our website and to generate reporting statistics, and we will track other web sites that you may have visited. We may allow third parties, such as ad servers, to collect personally identifiable information about your online activities over time and across different websites when you use our website.

No Information Collected from Children.

We will never knowingly collect any personal information from children under the age of 13. If we obtain actual knowledge that we have collected personal information from a child under the age of 13, that information will be immediately removed from any access. Because we do not collect such information, we have no such information to use or to disclose to third parties. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).

2. How Do We Use Individual Information?

General Use

We use personal information in connection with the website and may contact you regarding account activities, new versions and product offerings, or other communications relevant to the website. Your personal information may be used: to improve our website and our services to you; to improve our customer service; to personalize your user experience; to be transferred to our subsidiaries and affiliated companies for processing and storing such information; share information with third parties for marketing or other purposes; or to help us run a promotion, contest, survey or other website feature.

If you contact us by email or by filling-out a registration form, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you. In addition, we may use the personal information described above to send you information regarding the website. If you decide at any time that you no longer wish to receive such information or communications from us, email us at support@powerisa.com and request to be removed from our list. The circumstances under which we may share such information with third parties are described in part (4) below.

Bank Information

We may, in certain instances, collect credit card or banking and related information when an individual orders a service. PowerISA uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on PowerISA’s behalf. When the credit card or banking information is submitted to us, such information is encrypted and is protected with SSL encryption software. We will use the banking information for purposes of processing and completing the requested transaction payment, and the information will be disclosed to third parties only as necessary to complete the job.

3. How Do We Store Your Personal Information?

Storage of Individual Information

We operate or lease secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information. Notwithstanding such measures, we cannot guarantee that our security measures will prevent our computers from being illegally accessed, and the individual information on them stolen or altered.

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

Third Party Hosting, Serving and Storage

WE MAY CONTRACT WITH A VARIETY OF THIRD PARTY SUPPLIERS, PROVIDERS, AND VENDORS FROM TIME TO TIME, TO PROVIDE FOR OUR HOSTING, AUTHENTICATION, SERVING, STORAGE AND TELECOMMUNICATION NEEDS, ETC., INCLUDING WITHOUT LIMITATION STORAGE OF OUR USERS PERSONALLY IDENTIFIABLE INFORMATION. WE SHALL NOT BE RESPONSIBLE NOR LIABLE FOR, AND HEREBY DISCLAIM, ALL RESPONSIBILITY AND LIABILITY FOR CULPABLE (INCLUDING WITHOUT LIMITATION NEGLIGENT) ACTS OR OMISSIONS BY OUR THIRD PARTY SUPPLIERS OR VENDORS, EXCEPT AS DESCRIBED IN SECTION 6 BELOW IN THE CASE OF POTENTIAL LIABILITY FOR ONWARD TRANSFERS OF DATA UNDER THE EU-U.S. PRIVACY SHIELD OR SWISS – U.S. PRIVACY SHIELD FRAMEWORK.

4. Do We Disseminate Any Personal Information?

Service Providers

We may use third parties to help operate our website, authenticate users, manage human resources and deliver products and services, and may share limited Personally Identifiable Information with our service providers, vendors, suppliers, advertisers and other third parties that provide products or services for or through the website (such as website or database hosting companies, authentication providers, address list hosting companies, e-mail service providers, analytics companies, distribution companies and other similar service providers that use such information on our behalf).

Aggregate Statistics

We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our website, our Apps and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

Complying with Legal Process

We take reasonable steps to ensure the privacy of data uploaded. We reserve the right to use or disclose your Personally Identifiable Information and other information in response to subpoenas, court orders, warrants, or legal process, or to otherwise establish or exercise our legal rights or defend against legal claims or in the event you violate or breach an agreement with us. We may use and disclose your Personally Identifiable Information if we believe you will harm the property or rights of us or others.

Business Transitions

In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets as well as in the event of a bankruptcy, assignment for benefit of creditors or receivership, your Personally Identifiable Information may be disclosed and will likely be among the assets transferred. You may be notified thereafter via prominent notice on our website for 30 days of any such change in ownership or control of your personal information. We further reserve the right to disclose or transfer your personal information to companies who are affiliated, have invested or are considering an investment or business arrangement with us in our sole discretion.

Opt Out

You may choose not to receive future promotional, advertising or activity-related emails from us by selecting an Unsubscribe link at the bottom of emails/notifications that you receive from us. Our unsubscribe process impacts only the future delivery of electronic mailings disseminated by us. Of course, you may still receive certain administrative emails from us as it relates to changes in our Terms of Service, Privacy Policy or your account.

Accuracy

We offer individuals the right to access and ability to correct or delete, if necessary, their personal information which we collect and process. If you have any questions or complaints, or wish to exercise your rights, please contact us at: support@powerisa.com Additionally, you may choose to limit the situations where your personal information is disclosed to third parties or used for any purpose that is materially different from the purposes for which it was originally collected or subsequently authorized to be used by you. To do so, please contact us at support@powerisa.com.

To the extent that you provide us with Personally Identifiable Information, our goal is to maintain accurate information, so if you wish to delete or correct any inaccuracy in your Personally Identifiable Information, you may submit a request by email to (PowerISA’s email). Please include adequate details for your request.

The use of technology on the Internet, including cookies and web beacons, is rapidly developing. As a result, we strongly encourage individuals to revisit this policy for any updates regarding its use of new technology.

Marketing

We will use your Personally Identifiable Information for any marketing and survey purpose on our behalf and our affiliates, parent and subsidiaries to send information to you about additional goods or services that may be of interest to you. In addition, we may disclose your Personally Identifiable Information to third party agents and independent contractors to help us conduct our marketing and survey efforts and to share with other companies in connection with marketing efforts including but not limited to direct marketing. You may have no relationship with these other companies.

Co-sponsored Offerings

We may provide an offering which is co-sponsored by another company. In those situations, the Personally Identifiable Information we obtain from you in connection with such offering may be shared with our co-sponsor. In those situations, our co-sponsors will have the right to use your Personally Identifiable Information for their own purposes, in accordance with their own policies. If you do not wish for the information we obtain from you to be shared with our co-sponsor, then do not participate in such offering. We are not responsible for how our co-sponsors may use your information.

Data Summary

We may sell or transfer non-individualized information, such as summary or aggregated anonymous information, about all persons or sub-groups of persons.

Important note concerning data processing in connection with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the responsible body for the data processing that occurs via this website has their basis outside of the European Economic area and Switzerland, then the associated Google Analytics data processing is carried out by Google LLC. Google Ireland Limited and Google LLC. will hereinafter be referred to as “Google”.

Google Analytics uses “cookies”, which are text files saved on the site visitor’s computer, to help the website analyze their use of the site. The information generated by the cookie (including the truncated IP address) about the use of the website will normally be transmitted to and stored by Google.

Google Analytics is used exclusively with the extension "_anonymizeIp ()" on this website. This extension ensures an anonymization of the IP address by truncation and excludes a direct personal reference. Via this extension Google truncates the site visitor’s IP address within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional situations will the site visitor’s full IP address be transmitted to Google servers in the United States and truncated there. The IP address, that is provided by the site visitor’s browser in using Google Analytics will not be merged by Google with other data from Google.

On behalf of the site operator, Google will use the information collected to evaluate the use of the website, to compile reports on website activity and to provide other website and internet related services to the site operator (Art. 6 (1)( f) GDPR). The legitimate interest in data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interests of the users are adequately protected by the pseudonymization of their data.

Google LLC. offers a guarantee to maintain an adequate level of data protection on the basis of European standard contractual clauses. The data sent and linked to the Google Analytics cookies, e.g. user IDs or advertising IDs will be automatically deleted after 50 months. The deletion of data whose retention period has been reached is carried out automatically once a month.

The website visitor may refuse the use of cookies by selecting the appropriate settings in their browser. The website visitor can also prevent Google from collecting information (including their IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout

The website visitor can prevent data collection via Google Analytics on this website by clicking here. An "Opt-out Cookie" shall then be applied which shall prevent any future collection of the site visitors data when visiting this website.

Further information concerning data processing and use by Google, the settings and deactivation possibilities can be found in the Google Privacy Policy (https://policies.google.com/privacy) as well as in the Google Ads Settings (https://adssettings.google.com/authenticated).

reCAPTCHA

We use the reCAPTCHA service provided by Google LLC (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google. This data collection is subject to the data protection regulations of Google (Google Inc.). For more information about Google's privacy policy, please visit: https://policies.google.com/privacy?hl=en

By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

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